Privacy Policy

This privacy policy is applicable to the Chatalingo app (hereinafter referred to as the "Application") for mobile devices, which was developed by Oleksandr Petrov (hereinafter referred to as the "Service Provider") as a Freemium service. This service is provided "AS IS".

What information does the Application obtain and how is it used?

User Provided Information

The Application acquires the information you supply when you download and register the Application. Registration with the Service Provider is not mandatory. However, bear in mind that you might not be able to utilize some of the features offered by the Application unless you register with them.

The Service Provider may also use the information you provide to contact you from time to time to provide you with important information, required notices, and marketing promotions.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your device's unique ID, IP address, operating system, mobile browser type, and how you use the Application.

Account Data and Authentication

When you register or sign in through Apple, Google, or directly with Supabase, the Application may collect personal information such as your name, email address, and authentication identifiers. This data is securely stored using Supabase, which provides cloud database and authentication services.

The Service Provider uses this information to:

Authentication through Apple and Google is governed by their respective privacy policies:

AI-Generated Content & Voice Data

The Application uses artificial intelligence and voice processing services to provide language learning features. The following describes how your data is handled by these services:

Dialogue & Learning Material Generation (OpenAI)

Text inputs and prompts are sent to OpenAI to generate dialogues, exercises, and other learning materials. These inputs are processed in real time and are not permanently stored by the Service Provider beyond what is necessary to deliver the response. OpenAI's data handling is governed by their Privacy Policy.

Text-to-Speech (ElevenLabs)

Text content is sent to ElevenLabs to generate spoken audio for language learning purposes. The text is processed to produce audio and is not permanently stored by the Service Provider. ElevenLabs' data handling is governed by their Privacy Policy.

Speech-to-Text (Deepgram)

When you use voice input features, your voice recordings are sent to Deepgram for speech-to-text conversion. Voice data is processed in real time and is not permanently stored by the Service Provider. Deepgram's data handling is governed by their Privacy Policy.

Translation (DeepL)

Text content may be sent to DeepL for translation purposes. Translated text is processed in real time and is not permanently stored by the Service Provider beyond what is necessary to deliver the translation. DeepL's data handling is governed by their Privacy Policy.

Does the Application collect precise real time location information of the device?

This Application does not gather precise information about the location of your mobile device. It may collect approximate location data to provide localized content or improve analytics performance. Location data, if used, is anonymized and never shared for advertising purposes.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

Analytics (PostHog)

The Application uses PostHog for anonymized analytics and performance tracking. PostHog collects non-personal information such as the number of times the app is opened, feature usage patterns, and technical data like device type and OS version.

This helps the Service Provider understand how users interact with the Application and improve its functionality. The data is aggregated and never used for advertising or tracking across apps.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace.

Data Retention Policy, Managing Your Information

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. Automatically collected information is retained for up to 24 months and thereafter may be stored in aggregate.

If you'd like the Service Provider to delete User Provided Data that you have provided via the Application, please contact them at linguahackers.general@gmail.com, and they will respond in a reasonable time. Some or all data may be required for the Application to function properly.

Data Retention for Analytics

Analytics and usage data collected via PostHog are retained for up to 24 months and then anonymized or deleted. This data is used solely for performance improvement and feature optimization.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

If the Service Provider discovers that a child under 13 has provided personal information, it will be immediately deleted from their servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact linguahackers.general@gmail.com for assistance.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information processed and maintained. However, no system can guarantee absolute security.

Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

The legal bases for processing your data include:

To exercise your data rights or request data deletion, please contact linguahackers.general@gmail.com.

Changes

This Privacy Policy may be updated from time to time. The Service Provider will notify you of any changes by updating this page with the new Privacy Policy. Continued use of the Application after changes constitutes acceptance of the updated policy.

This privacy policy is effective as of 2026-02-22.

Your Consent

By using the Application, you are giving your consent to the Service Provider's processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about these practices, please contact the Service Provider via email at linguahackers.general@gmail.com.